Air Canada must provide buffer zone between dogs and allergy sufferers: Transportation watchdog 0
The Canadian Transportation Agency has ruled Air Canada must ban dogs on board or provide at least a five-row buffer zone between pet dogs and allergy sufferers.
The decision stems from a complaint filed last year by Marley Greenglass, who had informed Air Canada she was allergic to dogs but was seated behind a man who had booked a first-class ticket last minute and brought a dog on board.
The agency ruled Air Canada must accommodate those with dog allergies when given at least 48 hours notice.
Peter Fitzpatrick, spokesman for Air Canada, said the airline is reviewing the ruling but noted it already has similar rules for passengers with cats.
Air Canada has until Sept. 16 to comply.
Although Air Canada is the airline named in the decision, WestJet said it is considering whether to adopt the same seat-spacing rules for passengers with dogs, spokesman Robert Palmer said. He said WestJet already has a five-row buffer for cats.