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EHS defends project delays

Jeremy Nuttall

By Jeremy Nuttall, 24 hours Vancouver

EHS runs the B.C. Ambulance Service (FILE PHOTO)

EHS runs the B.C. Ambulance Service (FILE PHOTO)

A British Columbia health service provider says it has good reason for stopping the implementation of a patient record-keeping system after the B.C. wing of the Canadian Taxpayers Federation said it was “ditched” due to glitches.


According to the CTF, a “whistleblower” informed it B.C. Emergency Health Services, in charge of the B.C. Ambulance Service, got rid of the $2.8 million Electronic Patient Record System before it was even used.

“The ePCR system was hyped for years by ambulance service executives and health ministry officials, promising it would improve patient care and privacy, accuracy and operational efficiency,” said a CTF release. “The BCEHS also promised the system would be operational by June 2013.”

The federation said it appeared the system was dead.

But EHS said that’s not the whole story because there was an issue with the contractor running the program that’s currently being worked out.

“We’ve evaluated the contractor’s performance and we’ve taken the decision to terminate the contract,” said Karen Whitson of EHS. “We’ll continue to move forward with the project, because it will improve services, and we’ll work on an action plan to figure out a next step.”

In its release, the federation defended Interdev, the company it said was in charge of the program, saying it seems to have a good record.


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