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BC Hydro asks customers to check bills after online security breach 0

By Michael Mui, 24 Hours Vancouver

BC Hydro is asking its online credit-card customers to check their bills after a security breach was detected last week.

Corporation spokeswoman Jennifer Young said the breach - which involved credit card information not being properly encrypted - has been corrected, but urges those who paid online with a credit card in June to double check just in case.

"We're not aware of any breach in customer's information," she said. "The system is fixed and secure."

BC Hydro uses a third party provider to handle its online credit card payments. The Crown corporation asks those who detect irregular payments on their bills to call 604-224-9376.

Young added the vast majority of customers should not be affected. Only 0.5% of customers use BC Hydro's online credit card payment system.


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